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Zara's Blog

Parents Throw Fit Over Stroller Recall

CBS 47 On Your Side first reported on the Maclaren Stroller recall Monday.  Since then, parents around the valley and the country - and even my cousin in the Philippines! - have been trying to get any info they can from the company.  Me, too, because I push my son around in a MacLaren Triumph.

[My model - the Triumph]

Maclaren's supposed to send out repair kits for about a million strollers sold at Babies R'Us and Target.  They're supposed to cover up a hinge that can amputate your kid's finger.  Say that again with me - amputate your kid's finger.

And now, skittish parents are getting even more ticked off, because:

(1) Maclaren didn't go public until the 12th case of finger chopping was reported. 12th! And...

(2) Maclaren's website has been crashing on and off since the news broke.  I tried for much of the day yesterday to order my repair kit.  But I keep getting a "site down for maintencance - please try again later" page.  I finally got on this afternoon.

Here's Time Magazine's article, slamming MacLaren's handling of this whole mess.

And here's MacLaren's recall info website, to order your kit.  Good luck!

Gotta say, I still love my stroller.  Then again, my son still has all 10 fingers.

  [His mode of transportation til my kit comes in]

Published Tuesday, November 10, 2009 2:35 PM by zara47
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